Jenny Hacker has been instrumental in the design, implementation, and ongoing delivery of the Royal London Legal Team operational framework and won The Lawyer’s 2020 In-House Legal Operations Team of the Year award. Hacker was also responsible for the operational integration of legal and company secretarial services following Royal London’s acquisition of Police Mutual, and undertook an 8-month secondment dedicated to transforming Royal London’s Company Secretarial Team. Hacker joined Royal London in 2002, and has gained experience and skills from various roles across key operational functions including legal, human resources, technology, and in the Asset Management business. Organizationally recognized as an effective strategic and tactical operator with a natural ability for critical decision-making, action planning, and execution, Hacker's current role involves working alongside General Counsel Peter McCusker with accountability for delivering “everything, but the law."